E-commerce: Cash-on-delivery deals not authorised, says RBI
Wednesday, July 25, 2018 IST
NEW DELHI: Cash-on-delivery (CoD), which accounts for almost half the ecommerce purchases in the country, could be a regulatory grey area, going by the Reserve Bank of India’s reply to a Right to Information (RTI) query. The method involves Flipkart, Amazon and other marketplaces collecting cash from customers on behalf of third-party vendors at the time the goods are delivered.
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