Kolkata Mall's Apology After Stinker For Breastfeeding Mom Provokes Anger
Friday, November 30, 2018 IST
Abhilasha DasAdhikari was sent from floor to floor to look for a place to breastfeed her seven-month-old daughter at the South City Mall in Kolkata.
KOLKATA: A Kolkata mall was forced to issue what it called an unconditional apology after its social media team rudely asked a woman to do her "home chores at home" as she complained about the lack of a place to breastfeed her baby, provoking a huge backlash online.
Abhilasha DasAdhikari, a new mother who had gone shopping at South City Mall, gave the mall a poor review on its Facebook page for allegedly being asked to breastfeed her seven-month-old daughter in the toilet on Sunday.
A social media executive for the mall did not appreciate the feedback. "Funny you found this to be an issue because breastfeeding is not allowed on the floor for a number of reasons," South City Mall wrote from its official Facebook page. "With all due respect madam, please make sure you do your home chores at home and not in the mall," the post added.
"It's not like your baby needs to be breastfed at any moment... We cannot compromise the privacy of other people in public places can we," the response read.
The response triggered outrage on social media.
"Breastfeeding is the RIGHT of a child and a mother, and it is our duty to protect this right! If we cannot provide for a mother to breastfeed her baby whenever and wherever she wants, we have failed as a society!" one Facebook user posted on the mall's page.
As the indignation and anger swelled, the mall issued an apology, saying that the offensive response had been written by an executive of an agency that had been commissioned to handle their social media pages.
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