Latest News

Apple knew 'bendgate' would hit the iPhone 6, internal documents show
Monday, May 28, 2018 IST
Apple knew

According to internal documents which have surfaced in a recent court filing, Apple was aware of the fact that the iPhone 6 and 6 Plus are significantly more likely to bend than the iPhone 5s, their predecessor. The issue was identified by the company prior to the launch of the iPhone 6 and 6 Plus. Internal tests revealed the iPhone 6 to be 3.3 times more likely to bend than the iPhone 5s, and the 6 Plus being 7.2 times more likely to bend.

 
 

Publicly, Apple has never admitted that the phones have a bending problem, despite the two models commonly being plagued with "touch disease" as a result of how easy they are to bend. "Touch disease" is a flaw that causes the display to show a flickering grey bar at the top (see the image below this paragraph), while the touchscreen would work intermittently - or even stop working altogether, in some cases.
 
Independent repair experts speculate that this is caused by the touch IC chip, which translates your touch into a digital signal, becoming partially unseated from the phone's logic board. Many experts believe this to be caused by flexing or bending associated with normal use, and nothing more extreme than that.
 
A year and a half after the release of the iPhone 6 and 6 Plus, Apple made engineering changes in order to prevent touch disease. After an internal investigation, the company determined that "underfill" was necessary to resolve the problems (an epoxy used to stiffen the logic board). This was used in the iPhone 5s but the company only started applying the solution to the iPhone 6 and 6 Plus in May 2016.
 
Apple only acknowledged touch disease in November 2016, offering to replace phones plagued by the issue for $149 (down from the previous charge of $349). It did not reveal the aforementioned engineering changes to the public, but said that touch disease only happens after iPhones are "dropped multiple times on a hard surface" and then incur "further stress".
 
Apple was required to turn over its internal testing documents as part of discovery in an ongoing class action lawsuit filed against it because of these issues. The documents themselves remain under seal, but US District Court judge Lucy Koh made some of the information in them public in a recent opinion on the case. The lawsuit alleges that Apple misled its customers about touch disease.

 
 
 
 
 

Related Topics

 
 
 

Trending News & Articles

 Article
Tata Harrier’s 7-seater Version H7X Will Be Quite Different – Report

Tata Harrier’s three-row seat version in works, details out  

Recently posted . 2K views . 0 min read
 

 Article
How to make you car as silent as a Rolls Royce inside

Rolls Royce cars are extremely luxurious. While there are many expensive pieces of equipment in Rolls Royce cars, their most relaxing feature is the silence that ...

Recently posted . 2K views . 2 min read
 

 Article
India's Top 5 Mobile Charger manufacturer Brand 2019

The following list of India's Top 5 Mobile Charger manufacture Brand 2019  

Recently posted . 2K views . 0 min read
 

 Article
Mahindra XUV300 vs Maruti Brezza, Ford EcoSport, Tata Nexon – Price

XUV300 is the latest entrant in the compact SUV segment.

Recently posted . 2K views . 0 min read
 

 
 

More in Electronics & Gadgets

 Article
Google Duplex AI software will inform callee the call is being recorded

Google's demo of Duplex AI calling system at this year's IO conference kicked up a storm, and it's refusing to settle down.  

Recently posted. 709 views . 1 min read
 

 Article
Google Explains How to Remove Pages for SEO

On an office hours hangout, Google’s John Mueller discussed a common mistake publishers make when removing content for SEO.

Recently posted. 972 views . 0 min read
 

 Article
Instagram accidentally rolls out horizontal scrolling timeline update in botched test

Take a deep breathe, Instagram users. Your timeline will now revert back to normal.  

Recently posted. 832 views . 0 min read
 

 Video
Stunning wall painting ideas



Recently posted . 901 views
 

 Reviews
Top 7 Study Tables In 2019



Recently posted . 1K views . 140 min read
 

 Article
OnePlus 7 to Samsung Galaxy S10: Here are top 5G smartphones coming in 2019

5G phones are coming soon. Here are top 5G smartphones confirmed and rumoured from top phone brands.

Recently posted. 886 views . 0 min read
 

 Article
2018 iPhones' front panels surface, impressively thin bezels all around

It's already confirmed by now that Apple is going to release three variants of this year's iPhone - a plus-sized iPhone X, a direct successor to the iPhon...

Recently posted. 690 views . 1 min read
 

 
 
 

   Prashnavali

  Thought of the Day

Life is 10% what happens to you and 90% how you react to it.
Charles R. Swindoll

Be the first one to comment on this story

Close
Post Comment
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST


ads
Back To Top