Due to digital push, over half of govt IT workers by 2023 will occupy roles that don't exist today, study shows.
MUMBAI: As transition to digital governance gains momentum globally, over half of government IT workers by 2023 will occupy roles that don't exist today, a report said on Wednesday.
The Gartner CIO survey found that 53 percent of digital initiatives in government organisations have moved from the design stage to early stages of delivering digitally-driven outcomes -- up from 40 per cent last year.
Additionally, 39 per cent of governments expect Cloud services to be a technology area where they will spend the greatest amount of new or additional funding in 2019.
"These findings demonstrate that leadership has become more comfortable with cloud delivery models and has moved away from concerns regarding security and data ownership," said Cathleen Blanton, Research Vice President at Gartner.
Gartner predicts that by 2023, over 80 per cent of new technology solutions adopted by governments will be delivered and supported using an anything-as-a-service (XaaS) model.
XaaS contains several categories of IT, including managed desktop, help desk and network services, voice over IP and unified communications.