Latest News

Apple replacing some iPhone X units plagued with Face ID issues
Wednesday, May 9, 2018 IST
Apple replacing some iPhone X units plagued with Face ID issues

Late last week, it came to light that Apple has asked its Authorized Service Providers to repair iPhone 7 series phones with disabled microphones (caused by iOS 11.3 or later updates).

 
 

And now, according to another leaked document sent out by Apple to its Authorized Service Providers, the company has detailed the process the service staff should follow when dealing with iPhone X units plagued by Face ID issues.
 
 
Apparently (and somewhat counterintuitively), the Face ID problem has something to do with the rear camera on the phone, as the document says the first step should be to run a diagnostic test to see if Face ID issues can be resolved with the repair of the rear camera.
 
If that fails to solve the problem, the staff can initiate the replacement process, offering affected users to exchange their unit for a new one.
 
As for the relation between the rear camera and Face ID, while there's no official information, an iPhone X user shared on Reddit a few months ago that a Genius Bar staff had confirmed to them that the True Depth camera and telephoto lens are connected.

 
 
 
 
 

Related Topics

 
 
 

Trending News & Articles

 Article
Tata Harrier’s 7-seater Version H7X Will Be Quite Different – Report

Tata Harrier’s three-row seat version in works, details out  

Recently posted . 2K views . 0 min read
 

 Article
How to make you car as silent as a Rolls Royce inside

Rolls Royce cars are extremely luxurious. While there are many expensive pieces of equipment in Rolls Royce cars, their most relaxing feature is the silence that ...

Recently posted . 2K views . 2 min read
 

 Article
India's Top 5 Mobile Charger manufacturer Brand 2019

The following list of India's Top 5 Mobile Charger manufacture Brand 2019  

Recently posted . 2K views . 0 min read
 

 Article
Mahindra XUV300 vs Maruti Brezza, Ford EcoSport, Tata Nexon – Price

XUV300 is the latest entrant in the compact SUV segment.

Recently posted . 2K views . 0 min read
 

 
 

More in Electronics & Gadgets

 Article
Xiaomi-Backed Amazfit Bip, Stratos Smartwatches India Launch Teased for July 24

HIGHLIGHTS   *Amazfit Bip and Stratos coming to India on July 24 *

Recently posted. 961 views . 2 min read
 

 Article
Apple is no longer the world's 'biggest company'

Apple has been toppled as the world's most-valuable company. The iPhone maker has been dethroned by Saudi Arabia's oil giant Aramco after a record-breaking ...

Recently posted. 700 views . 3 min read
 

 Article
Level Measurement Showdown: Ultrasonic Vs. Radar

There is nothing like a good old-fashioned competition to keep things interesting.  In the level measurement world, that rivalry is between the two most common...

Recently posted. 738 views . 1 min read
 

 Reviews
Review: GoPro Hero5 Black



Recently posted . 1K views . 26 min read
 

 Article
Google Offers New Tools To Delete Your Data Across Google Maps, YouTube, And Google Assistant

Google today announced a number of privacy tools for its users, built for a few of its most-used products, including Maps, YouTube, and the Google Assistant.

Recently posted. 758 views . 1 min read
 

 Article
INTEL OFFICIALLY LAUNCHES ITS 10TH GEN 10 NM ‘ICE LAKE’ PROCESSORS FOR LAPTOPS

The 10th generation introduces a new naming scheme to identify the processor SKU easily.

Recently posted. 962 views . 0 min read
 

 
 
 

   Prashnavali

  Thought of the Day

Dreams are not those which comes while we are sleeping, but dreams are those when u don’t sleep before fulfilling them.
Anonymous

Be the first one to comment on this story

Close
Post Comment
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST


ads
Back To Top