Man Orders Phone Online, Gets Soap on Delivery; Amazon India Head Booked
Wednesday, October 31, 2018 IST
Amazon confirmed the incident and said they have processed the refund to the complainant.
Noida: Amazon's India head and three other persons have been booked after a customer claimed to have received a soap instead of a mobile phone that he had ordered from the e-commerce giant, police said Tuesday.
The case was registered at the Bisrakh police station in Greater Noida Monday, they said. The company, however, said it takes all incidents of frauds seriously and was extending cooperation to police.
"A matter has been reported from Bisrakh police station area. The complainant said he had ordered a mobile phone through Amazon website. When he got the delivery on October 27 and opened the parcel, he found a soap instead of the phone in it," Circle Officer at Bisrakh Nishank Sharma said.
Based on a complaint from the man, an FIR has been registered against Amazon's country head Amit Agrawal, logistics firm Darshita Pvt Ltd directors Pradeep Kumar and Ravish Agrawal and delivery boy Anil, police said.
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