Latest News

  • Home
  • National
  • All your Indian Railways ticket queries answered! How to use the new ‘Ask Disha’ chat bot on IRCTC website
All your Indian Railways ticket queries answered! How to use the new ‘Ask Disha’ chat bot on IRCTC website
22 October 2018 IST
All your Indian Railways ticket queries answered! How to use the new ‘Ask Disha’ chat bot on IRCTC website

According to IRCTC, the new feature, called 'Ask Disha' (DISHA- Digital Interaction to Seek Help Anytime) is a new artificial intelligence-enabled chat bot, which is a first of its kind initiative for any Indian government website.

 
 

‘Ask Disha’ by IRCTC: Do you want someone to answer all your queries regarding Indian Railways’ train journey? The e-ticketing and catering arm of Indian Railways, Indian Railway Catering and Tourism Corporation (IRCTC) has launched an interesting feature on its official website to answer all queries of passengers. According to IRCTC, the feature, called ‘Ask Disha’ (DISHA- Digital Interaction to Seek Help Anytime) is a new artificial intelligence-enabled chat bot, which is a first of its kind initiative for any Indian government website. ‘Ask Disha’, which has been recently introduced on the website, is soon likely to be integrated on the IRCTC Rail Connect Android app as well.
 
How to use ‘Ask Disha’ chat bot ?
 
If you are still wondering how to use this option to get all your queries answered, the ‘Ask Disha’ chat bot is user-friendly. Those of you who have any query regarding your train journey such as those regarding online ticket booking, ticket cancellation, catering etc. can simply go to the IRCTC portal and locate the ‘Ask Disha’ chat bot on the right-hand side bottom corner of the website. On clicking on the ‘Ask Disha’ option, a page will pop up, where a section has been provided to write your query. Once you start writing, the chat bot will auto-suggest some options. After writing your query, you can submit it, following which the chat bot will provide you an explanation. Another interesting feature about the chat bot is that once it answers your query, it will ask whether it was useful or not. Depending on the fact if you are satisfied with the explanation or not, you can give your feedback to the system.
 
The ‘Ask Disha’ chat bot has been designed to answer multiple Indian Railways’ related queries. From ‘how to book tickets in tatkal quota’ to ‘how to connect WiFi at railway station’, from ‘what is the general process for online train ticket booking’ to ‘does IRCTC catering serves Chinese food also’, the chat bot will provide an answer to all your queries. This new feature has been jointly developed by IRCTC along with CoRover Private Limited, a Bangalore-based startup.
 

 
 
 
 
 

Related Topics

 
 
 

Trending News & Articles

 Article
Here is the full list of 827 porn websites banned by the DoT

While the Uttarakhand High Court has asked to block 857 websites, the Ministry of Electronics and IT (Meity) found 30 portals without any pornographic content. ...

Recently posted . 55K views . 1 min read
 

 Article
Class XII Boys Raped 16-Year-old in Dehradun School After Watching Porn on Phone: Police

The four boys as well as five school officials, including the director and principal, were arrested after the incident. The minors were presented before the Juvenil...

Recently posted . 7K views . 1 min read
 

 Article
Sept 27,2001 Rahul Gandhi and his girl friend Veronique,was arrested in Logan airport in Boston

Rahul was having an Italian passport and was carrying suitcase full of dollars. Some say it was about was it $2 million. Rahul and his girl friend was th...

Recently posted . 6K views . 7 min read
 

 Article
TOP 10 GYM EQUIPMENT BRANDS IN INDIA 2017

True – Tr...

Recently posted . 6K views . 83 min read
 

 
 

More in National

 Article
Rare And Endangered Cuban Crocodile Dies Of Stress After Chennai Hotel Plays Loud Music

Noise pollution concerns all of us but the authorities don't even pay lip service to it. Humans especially are always at the receiving end of this but it is n...

Recently posted. 512 views . 2 min read
 

 Article
Vinod Khanna passes away at 70 after reports of fight against cancer; Bollywood stars, film fraternity mourn loss

Bollywood actor Vinod Khanna passed away on Thursday morning at the age of 70 after prolonged illness. The veteran actor was hospitalised in HN Reliance Foundation ...

Recently posted. 711 views . 27 min read
 

 Article
TN’s Trichy gets global recognition for sanitation stride

The city has been picked for the City Wide Inclusive Sanitation project, supported by the Bill and Melinda Gates Foundation.

Recently posted. 434 views . 0 min read
 

 Video
Sadhguru Yogi - India must be Renamed !



Recently posted . 776 views
 

 Reviews
Top 10 Real Estate Websites for Property Search



Recently posted . 928 views . 48 min read
 

 Reviews
Top Schools In Noida Extension Area



Recently posted . 1K views . 52 min read
 

 Article
No Bharat Stage IV vehicle shall be sold in India from April 1, 2020: SC

  BS-VI emission norm to come into force from April 1, 2020 across the country

Recently posted. 447 views . 0 min read
 

 Article
Pradhan seeks expeditious construction of new airport in Bhubaneswar

Bhubaneswar: Union Petroleum Minister, Dharmendra Pradhan in a letter to Union Civil Aviation Minister, Suresh Prabhu has requested to expedite and...

Recently posted. 641 views . 1 min read
 

 
 
 

   Prashnavali

  Thought of the Day

" जो रिश्ते सच में गहरे होते हैं वो कभी अपनेपन का शोर नहीं मचाते..., सच्चे रिश्ते शब्दों से नहीं दिल और आंखो से बात करते हैं.., यूँ ही नहीं आती, खूबसूरती रंगोली में । अलग-अलग रंगो को "एक" होना पड़ता है।
Anonymous

Be the first one to comment on this story

Close
Post Comment
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST
Shibu Chandran
2 hours ago

Serving political interests in another person's illness is the lowest form of human value. A 70+ y old lady has cancer.

November 28, 2016 05:00 IST


ads
Back To Top