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New law needed to protect cashless customers: Expert panel on digital payments
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The government’s cashless payment push has to be desperately backed with legislative steps to guard customers and their information, permit open access payment systems and let the payments restrictive board perform severally of the depository financial institution of India’s central banking functions, the committee on digital payments diode by former Finance Secretary rattan Water aforesaid.

Stating that the drawbacks within the existing Payment and Settlement Systems Act of 2007 compel most of Asian nation to trust money transactions by proscribing the reach of digital payments, the panel has aforesaid a Bill should be introduced to amend the law at intervals a month, that is, within the coming back Budget session of Parliament.

The existing law specifies neither the aim of regulation the payments market and promoting competition, nor will it pay any attention to protective customers in digital payments. “With the rising variety of users of digital payment services, it's completely necessary to develop client confidence on digital payments (and) essential to own legislative safeguards to guard such customers,” the panel aforesaid.

The present law is additionally silent on information protection problems, that are getting additional relevant currently, the committee aforesaid, mooting a regime wherever customers shouldn’t be responsible for losses arising out of unauthorised transactions or system malfunction.

All payment service suppliers, as well as banks, should not solely stop prescribing access to different payment choices to permit Associate in a Nursing open-access system for digital payments, however conjointly disclose direct the terms and charges of their service whereas providing free regular account statements.

Though a sub-committee of the depository financial institution of Asian nation regulates payments, the Wall committee has aforesaid that banking needs micro-prudential regulation from the tally, whereas payments may be a separate, additional technology-business driven activity, thus each got to be viewed one by one.

A new Payments restrictive Board ought to be backed by law as freelance of tally and if there's any conflict between its policies and also the central bank’s policies or rules, the RBI’s call shall prevail, the committee instructed.

 
 


 
 


 
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